Refund Policy

Refund Policy

Last Updated: January 2024

1. Overview

At Zenith Core Financials, we strive to provide exceptional flight booking services. This refund policy outlines the conditions under which refunds may be issued for our services. Please read this policy carefully before using our services.

2. Service Fees

Our flight booking consultation service is provided free of charge to customers. We earn commissions from our airline partners, which allows us to offer our services at no cost to you. Therefore, there are no service fees to refund.

3. Flight Booking Refunds

Refunds for flight bookings are subject to the individual airline's refund policies. Once a flight is booked through our service:

• Refundable Tickets: If you purchase a refundable ticket, refunds will be processed according to the airline's specific refund policy and timeline.
• Non-Refundable Tickets: Non-refundable tickets cannot be refunded unless the airline makes an exception or cancels the flight.
• Airline Cancellations: If an airline cancels your flight, you are entitled to a full refund or rebooking according to airline regulations.

4. Refund Process

To request a refund for a flight booking:

• Contact us via email at info@zenithcorefinancials.com or through our Telegram channel @zenithcorefinancials
• Provide your booking reference number and reason for refund request
• We will assist you in processing the refund request with the airline
• Refund processing times vary by airline and payment method

5. Payment Method Refunds

Refunds will be processed back to the original payment method used:

• Bank Transfers: Refunded to the original bank account (5-10 business days)
• PayPal: Refunded to the original PayPal account (3-5 business days)
• CashApp: Refunded to the original CashApp account (1-3 business days)
• Cryptocurrency: Refunded to the original wallet address (1-2 business days)
• Venmo: Refunded to the original Venmo account (1-3 business days)

6. Cancellation Policy

Flight cancellations are subject to the airline's cancellation policy. We will assist you in navigating the cancellation process and help you understand any applicable fees or penalties.

7. Changes and Modifications

If you need to change your flight dates, times, or destinations, we will help you process these changes according to the airline's change policy. Any fare differences or change fees will be clearly communicated before processing.

8. Dispute Resolution

If you have any concerns about a refund or cancellation decision, please contact us immediately. We will work with you and the airline to resolve any disputes fairly and promptly.

9. Exceptions

We may consider exceptions to this policy in cases of:

• Medical emergencies (with documentation)
• Family emergencies (with documentation)
• Force majeure events
• Airline errors or service failures

10. Contact Information

For any questions about our refund policy or to request a refund, please contact us:

• Email: info@zenithcorefinancials.com
• Telegram: @zenithcorefinancials
• Website: zenithcorefinancials.com

11. Policy Updates

We reserve the right to update this refund policy at any time. Changes will be posted on this page with an updated revision date. Your continued use of our services constitutes acceptance of any changes.

By using our flight booking services, you acknowledge that you have read, understood, and agree to this refund policy.